Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to AURLONA. The terms “we”, “us” and “our” refer to AURLONA ART LIMITED. AURLONA operates this online store and website, including the information, content, features, products and services provided through it. By visiting or using the store, you agree to these Terms of Service and the policies linked on this website.
SECTION 1 - STORE USE
You must provide accurate and complete information when placing an order or contacting us. You may use this store only for lawful purposes. We may update product information, prices and availability when necessary and will contact you if an accepted order must be changed or cancelled.
SECTION 2 - PRODUCTS AND PRICES
We make reasonable efforts to display product descriptions, images and colors accurately. The appearance of colors may vary by device. Prices and promotions may change without notice. The price shown at checkout is the price that applies to your order.
SECTION 3 - SHIPPING AND DELIVERY
Standard worldwide shipping is included in the product price unless a product page or checkout states otherwise. Delivery times are estimates and may be affected by carriers, customs processing or events outside our control. For orders delivered to the United States, AURLONA covers applicable duties and taxes as stated in the shipping policy. For other destinations, import duties, customs charges or destination taxes imposed by local authorities are the customer’s responsibility unless checkout states otherwise.
SECTION 4 - RETURNS AND REFUNDS
Returns and refunds are handled under our Refund Policy: https://www.aurlona.com/policies/refund-policy. Please review that policy before placing an order. Custom or commissioned artwork may have different return conditions as described on the product page.
SECTION 5 - INTELLECTUAL PROPERTY
The AURLONA name, logo, product images, text and other store content belong to AURLONA ART LIMITED or its licensors. You may not copy, reproduce or redistribute store content without written permission.
SECTION 6 - THIRD-PARTY SERVICES
The store may use third-party services or links. Their use may be subject to the third party’s own terms and policies. We are not responsible for third-party websites or services outside our control.
SECTION 7 - PRIVACY
Personal information is handled under our Privacy Policy: https://www.aurlona.com/policies/privacy-policy.
SECTION 8 - CHANGES
We may update these Terms of Service by posting a revised version on this page. The updated version takes effect when posted.
SECTION 9 - CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
AURLONA ART LIMITED
Email: art@aurlona.com
Phone: +1 (505) 479-9276
Address: UNIT 2, 8/F, ON TIN CENTRE, 1 SHEUNG HEI STREET, SAN PO KONG, KOWLOON, HONGKONG